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Body Language in Football – Triumph Displays

Body Language in Football – Triumph Displays

If you are a football fan, and are asked to guess the intention of Neymar in this picture, you might feel slightly insulted. Anybody who sees this picture, be it an ardent fan or otherwise, will in all surety guess that this man is celebrating a hard earned goal in the game of football.  If […]

Dealing with Low Morale Situtations at Work

Dealing with Low Morale Situtations at Work

  The lift door opened with a click to the nameplate of AllSolutions Technologies and Sandra heaved a sigh in anticipation of another tough day ahead. Office had not always seemed like a battlefield but these days she had to keep glancing at her watch to figure out how many hours more to go before […]

Laying people off – is your boss really the one making the decision? A snapshot from movie Margin Call

Laying people off – is your boss really the one making the decision? A snapshot from movie Margin Call

At times, some of us are faced with a situation where the boss calls us in his cabin to essentially fire us. Most of us end up cursing him for being harsh and judgmental. But a close attention to his body signals might reveal just how much he personally had to do with the decision […]

Can Kids read Body Language?

Can Kids read Body Language?

“Tests have shown that, with pre-school children, the understanding of the expressions and gestures of others precedes the making of these signals by the child himself” – Desmond Morris, The Child It’s the way we are meant to be In his book, The Lost World, Crichton talks about how infants of many mammals can walk […]

Interact with Pre-schoolers using effective Body Language

Interact with Pre-schoolers using effective Body Language

“What he lacks in subtle hand movements, the small child makes up for with his body postures. He shows his delight by jumping widly up and down on the spot, and he signals his boredom with a dramatically slumped body and shuffling feet. Frustration may be shown by a rhythmic swinging of the body from […]

Signals that Customer is liking your Sales Pitch

Signals that Customer is liking your Sales Pitch

The meeting set up between INV’s Sales Head Vikram and one of the better salesmen of ShoeShine, Ravi, was an unplanned one. Ravi was trying to strike a tie-up deal with INV , so that ShoeShine could get better recognition in the market. Vikram was maintaining a good level of eye contact with Ravi and […]

By December 4, 2013 0 Comments Read More →
Detecting Customer’s Fading Interest in Sales Pitch

Detecting Customer’s Fading Interest in Sales Pitch

Until the entire sales meeting or process is not entirely complete, you might catch the customer shifting into the negative zone at some point in time.  If you definitely observe the customer displaying congruent signals indicating the same, it is good to be able to spot these. You can then help the customer transform from […]

By December 4, 2013 0 Comments Read More →
How to Impress a Customer with your Enthusiasm

How to Impress a Customer with your Enthusiasm

The meeting to discuss ShoeGel and its cross selling with office shoes of INV seemed to be proceeding on a positive note. Ravi, the promising salesman from ShoeShine, was impressing Vikram with his homework on the product. INV had never before dealt with ShoeShine so Vikram was not aware of the company or its products. […]

By December 4, 2013 0 Comments Read More →
Warming up the Customer with the Correct Greeting

Warming up the Customer with the Correct Greeting

 The first challenge for Ravi was going to be to get to meet the Sales Head. The receptionist, who is normally the “gatekeeper”, might make it difficult to meet the boss. So you need to pay attention to showing your seriousness and confidence. Ravi managed to give a genuine smile to the receptionist, greet her […]

By December 4, 2013 0 Comments Read More →
Stay Tuned with Work Colleagues

Stay Tuned with Work Colleagues

  It was Tejashree’s first day at work. She really liked the culture in this new company and was eager to gel in. She knew her work would speak of her dedication and proficiency but her colleagues would be forming an impression of her long before she got substantial work to do and perform. Also, […]

By November 26, 2013 0 Comments Read More →
Sending Correct Message Through Advertisement Photos

Sending Correct Message Through Advertisement Photos

We come across so many advertisements in our daily walk of life. Whether we want to or not, we keep glancing at ads in between TV programs, on bus hoardings, while passing stores in malls, on the notice boards of our buildings, in our mobile apps, while browsing through websites and so on.  Stationary ads […]

By November 23, 2013 0 Comments Read More →
Cracking that Interview with Correct Postures

Cracking that Interview with Correct Postures

  Arti is an ENT surgeon who loves her field of work dearly. When she reached home one day, she was surprised to find, in her mailbox, an interview call from a private hospital. Now when she had applied to this hospital, she was not actually expecting a positive response. What scared her was the […]

By November 21, 2013 0 Comments Read More →