Free Tips

Interviewee Body Language – Myths Busted

Interviewee Body Language – Myths Busted

A lot of candidates appear for interviews to organizations offering a new job or institutes offering master degrees after reading one or two articles on body language randomly off the internet. Since not much thought is spared as to the details of these “tips”, candidates sometimes end up making mistakes with serious repercussions. While conducting […]

By February 2, 2015 0 Comments Read More →
Engaging a shopper on the retail floor

Engaging a shopper on the retail floor

The retail industry in the past decade has not only faced exponential growth but also tough competition from online stores. The personnel on the retail floor, serving as the “first line of interaction” in the retail industry, now need to have a lot more than just operational knowledge and product expertise to be able to […]

By January 21, 2015 0 Comments Read More →
Body Language in Football – Triumph Displays

Body Language in Football – Triumph Displays

If you are a football fan, and are asked to guess the intention of Neymar in this picture, you might feel slightly insulted. Anybody who sees this picture, be it an ardent fan or otherwise, will in all surety guess that this man is celebrating a hard earned goal in the game of football.  If […]

Dealing with Low Morale Situtations at Work

Dealing with Low Morale Situtations at Work

  The lift door opened with a click to the nameplate of AllSolutions Technologies and Sandra heaved a sigh in anticipation of another tough day ahead. Office had not always seemed like a battlefield but these days she had to keep glancing at her watch to figure out how many hours more to go before […]

Laying people off – is your boss really the one making the decision? A snapshot from movie Margin Call

Laying people off – is your boss really the one making the decision? A snapshot from movie Margin Call

At times, some of us are faced with a situation where the boss calls us in his cabin to essentially fire us. Most of us end up cursing him for being harsh and judgmental. But a close attention to his body signals might reveal just how much he personally had to do with the decision […]

Can Kids read Body Language?

Can Kids read Body Language?

“Tests have shown that, with pre-school children, the understanding of the expressions and gestures of others precedes the making of these signals by the child himself” – Desmond Morris, The Child It’s the way we are meant to be In his book, The Lost World, Crichton talks about how infants of many mammals can walk […]

Interact with Pre-schoolers using effective Body Language

Interact with Pre-schoolers using effective Body Language

“What he lacks in subtle hand movements, the small child makes up for with his body postures. He shows his delight by jumping widly up and down on the spot, and he signals his boredom with a dramatically slumped body and shuffling feet. Frustration may be shown by a rhythmic swinging of the body from […]

Signals that Customer is liking your Sales Pitch

Signals that Customer is liking your Sales Pitch

The meeting set up between INV’s Sales Head Vikram and one of the better salesmen of ShoeShine, Ravi, was an unplanned one. Ravi was trying to strike a tie-up deal with INV , so that ShoeShine could get better recognition in the market. Vikram was maintaining a good level of eye contact with Ravi and […]

By December 4, 2013 0 Comments Read More →
Detecting Customer’s Fading Interest in Sales Pitch

Detecting Customer’s Fading Interest in Sales Pitch

Until the entire sales meeting or process is not entirely complete, you might catch the customer shifting into the negative zone at some point in time.  If you definitely observe the customer displaying congruent signals indicating the same, it is good to be able to spot these. You can then help the customer transform from […]

By December 4, 2013 0 Comments Read More →
How to Impress a Customer with your Enthusiasm

How to Impress a Customer with your Enthusiasm

The meeting to discuss ShoeGel and its cross selling with office shoes of INV seemed to be proceeding on a positive note. Ravi, the promising salesman from ShoeShine, was impressing Vikram with his homework on the product. INV had never before dealt with ShoeShine so Vikram was not aware of the company or its products. […]

By December 4, 2013 0 Comments Read More →