By November 6, 2017 0 Comments

Psychology Reads

We love to refer to the experts in different fields, and see how they connect to our specialisation. Here are a few great quotes which give insights into nonverbal communication, and our takeaways from these quotes


Book: Thinking Fast and Slow by Daniel Kahneman

Quote

“We should not expect performance in office training and in combat to be predictable from behaviour on an obstacle field – behaviour both on the test and in the real world is determined by many factors that are specific to the particular situation. Remove one highly assertive member from a group of eight candidates and everyone else’s personalities will appear to change. Let a sniper’s bullet move by a few centimetres and the performance of an officer will be transformed.”

TakeAway

Think about the repercussions this has on all of our lives. Emotions rule when what is actually required is for us to exercise rationality. Learning to observe and introspect your own reactions can help overcome this affect heuristic or mental shortcut.

Quote

“Correcting your intuitive predictions is a task for (Thinking brain). Significant effort is required to find the relevant category, estimate the baseline prediction, and evaluate the quality of the evidence.”

Takeaway

Rising beyond first impressions is what we all need to learn. Understanding others’ body language and nonverbal communication can help us do that.

Quote

“We should not expect performance in office training and in combat to be predictable from behaviour on an obstacle field – behaviour both on the test and in the real world is determined by many factors that are specific to the particular situation. Remove one highly assertive member from a group of eight candidates and everyone else’s personalities will appear to change. Let a sniper’s bullet move by a few centimetres and the performance of an officer will be transformed.”

Takeaway

Behaviours of people change with time and context, which makes it important to note baseline behaviour and context while studying body language

Quote

“Some experimenters have reported that an angry face “pops out” of a crowd of happy faces, but a single happy face does not stand out in an angry crowd. The brains of humans and other animals contain a mechanism that is designed to give priority to bad news. By shaving a few hundredths of a seconds from the time needed to detect a predator, this circuit improve the animal’s odds of living long enough to reproduce.”

Takeaway

This survival mechanism makes us react to all threats around us, and we react through our body signals, or body language. This makes the limbic brain, the brain in question here, the most honest part of our brains.

Quote

(Another) reason for the inferiority of expert judgement is that humans are incorrigibly inconsistent in making summary judgements of complex information. When asked to evaluate the same information twice, they frequently give different answers. Experienced radiologists who evaluate chest X-rays as “normal” or “abnormal” contradict themselves 20% of the time when they see the same picture on separate occasions.

Takeaway

The same applies when we judge people from their body signals intuitively rather than taking a formal approach to learning body language. Have you learnt about observing patients consciously, Doctor?


Book: Simple Truths Vital Lies by Daniel Goleman

Quote

“The frame around a picture is a visual directive focusing our gaze toward what it surrounds and away from everything else. It defines what is in the picture and what is out. The framer’s art is to build margins that blend with a picture so we notice what is framed rather than the frame itself.
So with attention. It defines what we notice, but with such subtlety that we rarely notice how we notice. Attention is the frame around experience.”

Takeaway

This makes the case for why observation, by exercising all your sensory organs, is not a luxury but a necessity. It helps broaden the frame of attention.

Quote

“It stands to reason that purely psychological stress should trigger the same brain response as biological pain. In nature, pain comes delivered in an envelope of stress.The threat of pain is the essence of stress: an animal fleeing a predator is aware of the danger long before it experiences pain, if it does at all. The winning design in evolution, it seems, is for the pain response to be part of the total package of reaction to danger.”

Takeaway

Stress exists for a reason in our overall survival scenario. But you need to be aware of how you are letting others know about your stress, especially during negotiations,investor meetings etc. The first step to realising what stresses you out, is to be able to identify your stressors, your reactions to stress. Do you know how to do this?

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Posted in: Book Quotes

About the Author:

Khyati Bhatt has trained for mastery in Nonverbal Communication with retired FBI special agent Joe Navarro. She founded Simply Body Talk in 2013 to help individuals and corporates fine tune their nonverbal behavior and nonverbal communication. Khyati believes in taking a scientific approach to body language. Her experience as a wealth manager, currency trader, and family entrepreneur has helped sharpen her nonverbal instincts. She is a fervent reader and has explored the work of many psychologists and anthropologists in her field of work.

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