Tag: crossed arms

How to Impress a Customer with your Enthusiasm

How to Impress a Customer with your Enthusiasm

The meeting to discuss ShoeGel and its cross selling with office shoes of INV seemed to be proceeding on a positive note. Ravi, the promising salesman from ShoeShine, was impressing Vikram with his homework on the product. INV had never before dealt with ShoeShine so Vikram was not aware of the company or its products. […]

By December 4, 2013 0 Comments Read More →
Starting to Read Body Language

Starting to Read Body Language

As humans, we learnt to communicate much earlier than we learnt to speak formal languages. That is why most of us have the ground level skills required in deciphering what other people are saying through their signs and gestures. There are some who have become masters of reading other people’s body language and have written […]

By October 25, 2013 0 Comments Read More →