Tag: sales

Retail Sales Force Training

Retail Sales Force Training

SimplyBodyTalk helps train retail sales force to read their customer’s body language cues to identify unsaid intentions, interact effectively with them and make them feel valued and satisfied. For a sample of how body language can help train sales force, you can go through the following articles: Strategies for initial engagement with customer Clues that the […]

By February 13, 2015 0 Comments Read More →
Engaging a shopper on the retail floor

Engaging a shopper on the retail floor

The retail industry in the past decade has not only faced exponential growth but also tough competition from online stores. The personnel on the retail floor, serving as the “first line of interaction” in the retail industry, now need to have a lot more than just operational knowledge and product expertise to be able to […]

By January 21, 2015 0 Comments Read More →
Signals that Customer is liking your Sales Pitch

Signals that Customer is liking your Sales Pitch

The meeting set up between INV’s Sales Head Vikram and one of the better salesmen of ShoeShine, Ravi, was an unplanned one. Ravi was trying to strike a tie-up deal with INV , so that ShoeShine could get better recognition in the market. Vikram was maintaining a good level of eye contact with Ravi and […]

By December 4, 2013 0 Comments Read More →
How to Impress a Customer with your Enthusiasm

How to Impress a Customer with your Enthusiasm

The meeting to discuss ShoeGel and its cross selling with office shoes of INV seemed to be proceeding on a positive note. Ravi, the promising salesman from ShoeShine, was impressing Vikram with his homework on the product. INV had never before dealt with ShoeShine so Vikram was not aware of the company or its products. […]

By December 4, 2013 0 Comments Read More →
Warming up the Customer with the Correct Greeting

Warming up the Customer with the Correct Greeting

 The first challenge for Ravi was going to be to get to meet the Sales Head. The receptionist, who is normally the “gatekeeper”, might make it difficult to meet the boss. So you need to pay attention to showing your seriousness and confidence. Ravi managed to give a genuine smile to the receptionist, greet her […]

By December 4, 2013 0 Comments Read More →