What will be covered
- How to prepare yourself for remote communication
- Use of effective gestures to win confidence of counterpart and increase engagement
- Reading emotions over video calls
- What to avoid in terms of body language
- Read and understand the counterpart over various video calling tools – skype, zoom, microsoft teams, google meet etc.
how the course will benefit
- Be a master communicator over a video call
- Overcome the limitations of remote communication by being aware of techniques that you can use to your advantage
- Make sense of multiple people’s emotions and thoughts at the same time
- Bond with team members and clients even if you have never met them physically