HANDLING DIFFICULT SITUATIONS

Discuss how team managers can handle difficult situations in the work place and with clients by using the right type of nonverbal strategies

WHY THIS WEBINAR

Team management can be a daunting task. As a team manager while you are performing your own roles you need to be constantly managing your people as well. Tackling difficult situations comes in many forms varying from asking for a job promotion to asking an employee to leave. Misunderstandings can arise in teams from time to time. As an astute leader or HR manager it is your duty to tackle these situations using the right frame of mind and good communication techniques. Do you know that your nonverbal communication and body language can play a key role in how well you tackle these situations and manage your teams well?

Join us as we uncover how to do this through simple to follow techniques and ample examples which are relatable to working professionals from all walks of life and any part of the world.

difficulty level

Three

DURATION

One hour plus Q&A

VENUE

Online

WHO THIS IS FOR

  • Team leaders
  • HR Managers
  • Business Owners

OBJECTIVES

  • Handling conflicts within team by understanding key issues and pain points of employees

  • Handling conversations during reviews considering personalities and frame of mind of colleagues

  • Tackling unreasonable demands by client with the right conversation techniques

METHOD

Highly engaging in nature, encouraging every attendee to participate
Lots of pictures, video clips and case studies to discuss core concepts with practical examples
Tips shared are universal; gender and culture agnostic

GIVEAWAYS FOR WEBINAR

  • Soft Copy of Certificate of Participation
  • Detailed notes on the learnings of the session
  • Case Study post session which can be submitted for inputs
Body Language for Business
lahiri
Ridhima Bharara

The ‘Shaping Women Leaders‘ workshop was informative, interactive and interesting. This workshop enhanced non-verbal communication skills of all the women. It brought us to notice things and use for better connection with other people. Khyati’s delivery and impact of the workshop can be vouched for.

Head, Global engineering services company
Head, Global engineering services company

I attended the workshop Sharpening Negotiation Skills conducted by Simply Body Talk. The role plays that had been devised were an excellent way to demonstrate and improve one’s behavior during negotiations.

Priya Ekka
Talent Engagement, TALA

The session on Body Language for Business was a very insightful and engaging session! Some excellent tips and suggestions were shared during the session. The learning went really well with all the examples and activities.

Body Language and Leadership training for wipro by simply body talk
Dhaval Ladva
Sr. Manager Lighting Solutions Wipro consumer care & Lighting

The workshop Sharpening Negotiation Skills exceeded my expectations. I not only learnt nonverbal principles but also how to apply them to my business to make an immediate impact. I would enthusiastically recommend this workshop to anyone who wants positive changes in how to do business

Handle Difficult Situations
Dr. Shardul Kaneria
Owner, Kiddie Academy of Herriman
We worked with Simply Body Talk with an intention for our early childhood educators and our leadership team to learn about the nuances of body language and non-verbal communication when working with our children, our parents and each other. We got more out of the session than we had hoped for. The knowledge, the skills and the techniques we learnt through this session are reaping benefits already when it comes to people management at our academy. Thank you so much Simply Body Talk for the simply mind-blowing session and we can’t wait to work with you again in the future.
Handle Difficult Situations
Majnoo Gawture
L&D Head, Danfoss India

The trainer was able to tailor the training to our needs, with relevant slides, case studies and role plays. Not only was she very professional, but also friendly and created instant rapport with participants. Her expertise on Body Language was very much helpful to all the managers attending the session. This session has enhanced my skills further along with new networks that I formed during the session. Thanks to Simply Body Talk.

Get in touch with us today and start the conversation!!

Corporate training

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