Case Study: Author’s Journey in Overcoming Public speaking Anxiety Introduction: Meet John, a 35-year-old author who has always been passionate about writing but experiences extreme anxiety when it comes to…
Case Study: Transforming Professional Presence for an Architect Introduction: Our client is an accomplished Architect in the medical device manufacturing industry. With a keen eye for detail and a focus…
Bridging gaps in departments of an international organisation BACKGROUNDThe client is a leading global supplier of machines and complete plants for the ceramics, plastics, food & beverage, and packaging industries…
Enhanced productivity of employees at an entertainment company OVERVIEW OF CLIENTThe client is a leading entertainment based immersive learning center for children in Mumbai. It is a franchise of the…
Ravi Shah was a successful salesman with ShoeShine company, which made all sorts of polishes, brushes and other related accessories for footwear. Just recently ShoeShine had come up with a…
Catch The Influence In The Crowd If a group of people are making a purchase, one would generally be the influencer. In a meeting room, the influencer would generally,…
Signals That Customer Is Liking Your Sales Pitch The meeting set up between INV’s Sales head Vikram and one of the better salesman of ShoeShine, Ravi was unplanned one.…
Detecting Customer’s Fading Interest In Sales Pitch Sales Pitch – Until the entire sales meeting or process is not entirely complete, you might catch the customer shifting into the negative…
How To Impress A Customer With Your Enthusiasm The meeting to discuss ShoeGel and its cross selling with office shoes of INV seemed to be proceeding on a positive note.…
Warming Up The Customer With The Correct Greeting The first challenge for Ravi was going to be to get to meet the Sales Head. The receptionist, who is normally…
