- Team leaders
- HR Managers
- Business Owners
HANDLING DIFFICULT SITUATIONS
Discuss how team managers can handle difficult situations in the work place and with clients by using the right type of nonverbal strategies
WHY THIS WEBINAR
Team management can be a daunting task. As a team manager while you are performing your own roles you need to be constantly managing your people as well. Tackling difficult situations comes in many forms varying from asking for a job promotion to asking an employee to leave. Misunderstandings can arise in teams from time to time. As an astute leader or HR manager it is your duty to tackle these situations using the right frame of mind and good communication techniques. Do you know that your nonverbal communication and body language can play a key role in how well you tackle these situations and manage your teams well?
Join us as we uncover how to do this through simple to follow techniques and ample examples which are relatable to working professionals from all walks of life and any part of the world.
difficulty level
Three
DURATION
One hour plus Q&A
VENUE
Online
WHO THIS IS FOR
OBJECTIVES
Handling conflicts within team by understanding key issues and pain points of employees
Handling conversations during reviews considering personalities and frame of mind of colleagues
Tackling unreasonable demands by client with the right conversation techniques
METHOD
Highly engaging in nature, encouraging every attendee to participate
Lots of pictures, video clips and case studies to discuss core concepts with practical examples
Tips shared are universal; gender and culture agnostic
GIVEAWAYS FOR WEBINAR
- Soft Copy of Certificate of Participation
- Detailed notes on the learnings of the session
- Case Study post session which can be submitted for inputs
Sheeba Varghese ,HR and Admin Department, SACMI India
The session for our senior staff was indeed quite interactive; it was customized and designed, understanding our need for improvement in communication. The most impressive part was the nonverbal communication highlighted through various body languages, which usually was ignored by many of us. The session definitely helped us in understanding different perspectives of communication and in turn not only facilitated all attendees to improve their communication professionally but also strengthen their interpersonal relationships.
Priya Ekka
Talent Engagement, TALA
The session on Body Language for Business was a very insightful and engaging session! Some excellent tips and suggestions were shared during the session. The learning went really well with all the examples and activities.
Dhaval Ladva
Sr. Manager Lighting Solutions
Wipro consumer care & Lighting
The workshop Sharpening Negotiation Skills exceeded my expectations. I not only learnt nonverbal principles but also how to apply them to my business to make an immediate impact. I would enthusiastically recommend this workshop to anyone who wants positive changes in how to do business
Khushboo Solanki
The team of Simply Body Talk did body language study for print ads at our agency, it was one of a kind session. It helped the art, visual and other departments understand the importance of expression, positive body language and most importantly what not to do while selecting visuals or shooting for one. I recommend all advertising people to once have this kick-starter course with Simply Body Talk.
Dr. Shardul Kaneria
Owner,
Kiddie Academy of Herriman
We worked with Simply Body Talk with an intention for our early childhood educators and our leadership team to learn about the nuances of body language and non-verbal communication when working with our children, our parents and each other. We got more out of the session than we had hoped for. The knowledge, the skills and the techniques we learnt through this session are reaping benefits already when it comes to people management at our academy. Thank you so much Simply Body Talk for the simply mind-blowing session and we can’t wait to work with you again in the future.
Majnoo Gawture
L&D Head, Danfoss India
The trainer was able to tailor the training to our needs, with relevant slides, case studies and role plays. Not only was she very professional, but also friendly and created instant rapport with participants. Her expertise on Body Language was very much helpful to all the managers attending the session. This session has enhanced my skills further along with new networks that I formed during the session. Thanks to Simply Body Talk.
Get in touch with us today and start the conversation!!
Browse other Webinars
Browse Other Webinars
Looking for a different topic for your team? Browse through all webinars in our series of The Leadership Toolkit.