Case Study: Author’s Journey in Overcoming Public speaking Anxiety Introduction: Meet John, a 35-year-old author who has always been passionate about writing but experiences extreme anxiety when it comes to public speaking. John has been invited to several literary events to discuss his work, but his fear of speaking in front of an audience has…
Case Study: Transforming Professional Presence for an Architect Introduction: Our client is an accomplished Architect in the medical device manufacturing industry. With a keen eye for detail and a focus on precision, he approached us seeking guidance on enhancing their first impressions through dressing and styling. At his mid-career stage, the desire to exude authority…
Bridging gaps in departments of an international organisation BACKGROUNDThe client is a leading global supplier of machines and complete plants for the ceramics, plastics, food & beverage, and packaging industries with its base in Italy. Internationally, the organisation has a strong presence with production facilities, subsidiaries, and offices spread across various continents. The company is…
Enhanced productivity of employees at an entertainment company OVERVIEW OF CLIENTThe client is a leading entertainment based immersive learning center for children in Mumbai. It is a franchise of the original theme park based out of Mexico.WHAT MAKES THEM UNIQUEThe client is a dynamic and immersive family entertainment and educational center located in the vibrant…
Ravi Shah was a successful salesman with ShoeShine company, which made all sorts of polishes, brushes and other related accessories for footwear. Just recently ShoeShine had come up with a new product, ShoeGel, which was a shoe shine with anti fading qualities, which would make leather shoes last longer. ShoeShine was looking for innovative ideas…
Catch The Influence In The Crowd If a group of people are making a purchase, one would generally be the influencer. In a meeting room, the influencer would generally, but not always, be the boss. On the retail floor, the group will all be showing their products of interest to the influencer and asking…
Signals That Customer Is Liking Your Sales Pitch The meeting set up between INV’s Sales head Vikram and one of the better salesman of ShoeShine, Ravi was unplanned one. Ravi was trying to strike a tie-up deal with INV, so that ShoeShine could get better recognition in the market. Vikram was maintaining a good…
Detecting Customer’s Fading Interest In Sales Pitch Sales Pitch – Until the entire sales meeting or process is not entirely complete, you might catch the customer shifting into the negative zone at some point in time. If you definitely observe the customer displaying congruent signals indicating the same, it is good to be able to…
How To Impress A Customer With Your Enthusiasm The meeting to discuss ShoeGel and its cross selling with office shoes of INV seemed to be proceeding on a positive note. Ravi, the promising salesman from ShoeShine, was impressing Vikram with his homework on the product. INV had never before dealt with ShoeShine so Vikram…
Warming Up The Customer With The Correct Greeting The first challenge for Ravi was going to be to get to meet the Sales Head. The receptionist, who is normally the “gatekeeper”, might make it difficult to meet the boss. So you need to pay attention to showing your seriousness and confidence. Ravi managed to…
