- HR Managers
- Team Leaders
- Working professionals looking to get promoted
- Entrepreneurs leading teams
TACKLING DIFFICULT SITUATIONS
This crisp learning module helps teams to become more effective in the workplace by learning how to use the basics of nonverbal communication in order to communicate more effectively with one another.
WHY THIS WORKSHOP
Managing people can be challenging! Do you face situations where communicating something can get difficult at times and you are left wondering how to do it in just the right manner? It could be asking for a job promotion, or getting a team member to complete his task on time, getting the best out of a negotiation or breaking bad news to a client.
During such times, how you deliver the news plays a far greater role than what you say. The objective of this workshop is going to be to discuss how you can use the right body language to sail through different type of difficult situations.
difficulty level
Four
DURATION
Eight hours
FORMAT
In Person
WHO THIS IS FOR
content covered
Role of body language in interactions
Understanding Barriers to Conversations
Keys to delivering bad news
Dealing with confrontations
Addressing common myths of body language
Being open to difficult conversations
Tackling emotionally sensitive work colleagues
Reopening a discussion gone bad
Expressing strong feelings
METHOD
- Highly engaging in nature, encouraging every attendee to participate
- As always, we will use relevant video clips for discussion of the subject.
- Tips shared are universal; gender and culture agnostic
- We will be using elaborate role plays during the day to see how nonverbal communication plays out in actual Difficult scenarios.
- Personal feedback will be given during the activities
workshop giveaways
Certificate of participation will be given to all attendees
Feedback will be provided during role plays on individual's body language
We will be giving a kit for continuous learning to all participants
Majnoo Gawture
L&D Head, Danfoss India
“The trainer was able to tailor the training to our needs, with relevant slides, case studies and role plays. Not only was she very professional, but also friendly and created instant rapport with participants. Her expertise on Body Language was very much helpful to all the managers attending the session. This session has enhanced my skills further along with new networks that I formed during the session. Thanks to Simply Body Talk.”
Sushant Chawla
Sr. National Sales Training Manager
Intas Pharmaceuticals Limited
Sushant Chawla, Sr. National Sales Training Manager of Intas Pharmaceutical Limited talks about his experience collaborating with Simply Body Talk. He says, It was indeed one of the best programs. In this program, the participants were completely involved and connected during the entire program. Wishing you many more such successful programs. And I hope you keep shaping the lives of people.
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Hemang Doshi
Vice President
SBI Life Insurance Company Limited
Team SBI Life really appreciates the efforts put in by Simply Body Talk for conducting an interactive and engaging workshop. The session and activities were well designed to suit our requirements. Participants gained an all together new understanding of non verbal communication. We plan to capitalise this in our professional as well as personal interactions.
Ashish Rajvanshi
Head, Strategy & Chairman office
Adani Group
Simply Body Talk was on-boarded to sensitise the team regarding the nuances of non-verbal communication and behaviours. Khyati and her team helped drive the relevance for my team through practical examples, and compelling illustrations in a two day workshop. The sessions were well organized, with relevant content and with useful takeaways. Khyati connected well with the participants and handled the questions comfortably. The teams found the workshop indeed a valuable investment.
Pooja Nayar
L&D Head, Essar Group
Simply a wow experience for those who attended the workshop on Non Verbal Communication conducted by Simply Body Talk. Appreciate the insights provided on the topic. Khyati Bhatt is clearly an expert at her subject, making the session so interactive and fun. Wouldn’t hesitate to recommend to anyone wanting to get real understanding on the topic.
Navneet Kumar Ahluwalia
AGM – OD & Engagement
Panasonic India Pvt. Ltd.
Senior Management got a different insight on how a candidate’s body language can make or break their final decision of hiring them.The learnings were very useful and gave a new dimension in the interview process of PANASONIC.
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