Catch The Influence In The Crowd If a group of people are making a purchase, one would generally be the influencer. In a meeting room, the influencer would generally, but not always, be the boss. On the retail floor, the group will all be showing their products of interest to the influencer and asking…
Signals That Customer Is Liking Your Sales Pitch The meeting set up between INV’s Sales head Vikram and one of the better salesman of ShoeShine, Ravi was unplanned one. Ravi was trying to strike a tie-up deal with INV, so that ShoeShine could get better recognition in the market. Vikram was maintaining a good…
Detecting Customer’s Fading Interest In Sales Pitch Sales Pitch – Until the entire sales meeting or process is not entirely complete, you might catch the customer shifting into the negative zone at some point in time. If you definitely observe the customer displaying congruent signals indicating the same, it is good to be able to…
How To Impress A Customer With Your Enthusiasm The meeting to discuss ShoeGel and its cross selling with office shoes of INV seemed to be proceeding on a positive note. Ravi, the promising salesman from ShoeShine, was impressing Vikram with his homework on the product. INV had never before dealt with ShoeShine so Vikram…
Warming Up The Customer With The Correct Greeting The first challenge for Ravi was going to be to get to meet the Sales Head. The receptionist, who is normally the “gatekeeper”, might make it difficult to meet the boss. So you need to pay attention to showing your seriousness and confidence. Ravi managed to…
