HANDLING DIFFICULT SITUATIONS

Discuss how team managers can handle difficult situations in the work place and with clients by using the right type of nonverbal strategies

WHY THIS WEBINAR

Team management can be a daunting task. As a team manager while you are performing your own roles you need to be constantly managing your people as well. Tackling difficult situations comes in many forms varying from asking for a job promotion to asking an employee to leave. Misunderstandings can arise in teams from time to time. As an astute leader or HR manager it is your duty to tackle these situations using the right frame of mind and good communication techniques. Do you know that your nonverbal communication and body language can play a key role in how well you tackle these situations and manage your teams well?

Join us as we uncover how to do this through simple to follow techniques and ample examples which are relatable to working professionals from all walks of life and any part of the world.

difficulty level

Three

DURATION

One hour plus Q&A

VENUE

Online

WHO THIS IS FOR

  • Team leaders
  • HR Managers
  • Business Owners

OBJECTIVES

  • Handling conflicts within team by understanding key issues and pain points of employees

  • Handling conversations during reviews considering personalities and frame of mind of colleagues

  • Tackling unreasonable demands by client with the right conversation techniques

METHOD

Highly engaging in nature, encouraging every attendee to participate
Lots of pictures, video clips and case studies to discuss core concepts with practical examples
Tips shared are universal; gender and culture agnostic

GIVEAWAYS FOR WEBINAR

  • Soft Copy of Certificate of Participation
  • Detailed notes on the learnings of the session
  • Case Study post session which can be submitted for inputs
Handle Difficult Situations
Handle Difficult Situations
Dr. Shardul Kaneria
Owner, Kiddie Academy of Herriman
We worked with Simply Body Talk with an intention for our early childhood educators and our leadership team to learn about the nuances of body language and non-verbal communication when working with our children, our parents and each other. We got more out of the session than we had hoped for. The knowledge, the skills and the techniques we learnt through this session are reaping benefits already when it comes to people management at our academy. Thank you so much Simply Body Talk for the simply mind-blowing session and we can’t wait to work with you again in the future.
Handle Difficult Situations
Majnoo Gawture
L&D Head, Danfoss India

“The trainer was able to tailor the training to our needs, with relevant slides, case studies and role plays. Not only was she very professional, but also friendly and created instant rapport with participants. Her expertise on Body Language was very much helpful to all the managers attending the session. This session has enhanced my skills further along with new networks that I formed during the session. Thanks to Simply Body Talk.”

Handle Difficult Situations
Sumedha Awasthy
Program Associate, India Program CLASP

Thank you for such an excellent training session. I never thought it would be this impactful. The discussion was filled with so much knowledge and we all learned many new things about non-verbal communication. Looking forward to more such collaborations between Simply Body Talk and Clasp.

Handle Difficult Situations
Dr. Hiren Kothari
President, Indian Medical Association, Rajkot

Thank you Khyati for your session “Beyond Medicine”. The inputs will be extremely helpful in medical practice and family life as many a times our gestures are purely unintentional or due to lack of awareness of its implications or sometimes out of force of habit. Your talk will help us to positively convey what we really mean and thus build strong and healthy relations – in practice and socially.

Handle Difficult Situations
Dr. Vineesh Garg
Asso. VP (Mktg & Sales) Intas Pharmaceutical

Taking a session on body language through webinar platform is a challenge and I must say that you made it so wonderful for all our participants with very lively exercises and case studies. Look forward to more such sessions with you in future as well.

Handle Difficult Situations
Pooja Nayar
Deputy General Manager, Essar Services India Pvt Ltd

The whole aspect and topics covered by Simply Body Talk on Essar Learning TV Series was just great! We found the content to be just right. Each session was very informative and gave us clues to handle everyday scenarios at work. Every participant was kept involved. Brilliantly conducted even in virtual setting.

Get in touch with us today and start the conversation!!

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